Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
As a public utility, it’s important for us to be open and transparent with you – our customer-owners. Here are some highlights for this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
As a public utility, it's important for us to be open and transparent with you-our customer-owners. Here are some highlights from the April 3, 2018 meeting of your citizen-elected Board of Commissioners.Find Out More
As a public utility, it’s important for us to be open and transparent with you--our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.Find Out More
Our Affordability Initiative is already delivering positive results for customers, with a water price decrease set to go into effect Feb. 1, 2018, and no electric price change for the second year in a row.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
In order to meet customer affordability expectations, General Manager Frank Lawson wants to trim $15 million and some 60 employees from EWEB’s annual budget by 2020.Find Out More
The past several years have been difficult and financially challenging for the Eugene Water & Electric Board. I’m pleased to report that Oregon’s largest customer-owned utility has turned a significant corner and is today in a healthy financial position.Find Out More
With approval of a revised agreement, Carmen-Smith can further forge a balance of our community's desire for clean energy with our responsibility to protect and enhance native and endangered fish populations for future generations.Find Out More
EWEB commissioners, impressed with Frank Lawson’s strategic vision and leadership, unanimously selected him in May to be the next general manager. Frank's plan for the next dozen years can be broken up into three overlapping phases.Find Out More
Eugene Water & Electric Board commissioners on Dec. 4 unanimously approved a $306.2 million 2019 budget that includes no residential electric or water price increases.
2019 will mark the fourth time in the past five years with no residential electric price increase, and the third year in a row with no jump in residential water prices. In 2018, commissioners reduced residential water prices by 4.5 percent.
Holding prices steady is part of our ongoing Affordability Initiative to become more efficient, lower operating costs and reduce and restructure debt while still investing in capital projects that help improve reliability and emergency preparedness.
The "utility burden" is a good benchmark for measuring our progress on affordability. In 2017, for example, the monthly water and electric bill for the average residential customer was about 4.1 percent of the Eugene median household income.
Through various cost-containment and efficiency strategies, that burden has been reduced to 3.8 percent. We will continue to look for ways to further ease the utility burden.
The budget also includes the elimination of the second, higher-cost residential electric consumption tier and replacing it with a single flat price - 6.5 cents per kilowatt hour. The second tier price, assessed once customers used more than 800 kilowatt hours in a month, was 7.5 cents.
The single flat rate will help lower bills during the winter heating season when about 60 percent of our customers previously moved into the higher-priced consumption tier. The single rate goes into effect Jan. 1.
The 2019 budget includes funds to repair and modernize critical infrastructure, and invest in emergency preparedness and response, including emergency water stations across the community. EWEB continues to be a strong community partner as evidenced by our Customer Care Program that provides assistance for limited income customers of approximately $1.5 million. Additionally, EWEB provides approximately $500,000 annually in grants to local schools and $250,000 for green power and solar programs.
In 2019, we will continue to invest in programs to help customers reduce electricity and fossil fuel consumption. Next year's budget includes more than $3 million in conservation measures and incentives, including $500,000 in Efficient Electrification to help customers convert to low-carbon, electric fuel.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.