Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board has received a new 40-year operating license for our largest utility-owned generation facility – the Carmen-Smith Hydroelectric Project on the upper McKenzie River. The new license, issued by the Federal Energy Regulatory Commission, will allow us to operate the carbon-free, renewable hydroelectric facility through at least May 2059. The project generates enough electricity to power nearly 16,000 homes.Find Out More
The Eugene Water & Electric Board in partnership with the Eugene 4J School District will open a new microgrid-powered emergency water station in the River Road area on May 11.The station, at Howard Elementary School, includes a newly installed well, pumping station, emergency water distribution equipment and a 1-megawatt battery energy storage system powered by a large photovoltaic array.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
EWEB commissioners will host presentations at an upriver meeting on April 23, including an update on Carmen-Smith Hydroelectric Project construction, the Leaburg Canal seepage repair project and timeline, as well as a briefing on EWEB's outage and restoration response following the Feb. 25 snow storm.Find Out More
Following the 2016 ice storm, we applied for grant funding from the Federal Emergency Management Agency to make resiliency improvements to our electric system to reduce the frequency and duration of storm-related outages in several areas prone to storm damage.The agency has thus far approved 15 of the 16 proposed reliability projects, and will fund 75 percent of the cost, estimated to be about $3 million. The final project should be approved later this spring.Find Out More
Fourteen full crews worked in the McKenzie River area Sunday, whittling down the number of upriver customers without power to less than 860 as of 3 p.m. With cell service still down in the area, reports from field crews are limited to radio communication, making it more difficult to keep upriver restoration information current. Starting with more than 14,000 customers out of service on Monday, fewer than 920 of our customers now remain without service on Sunday. Most repair work in Eugene is limited to incidents with just a few services out of power. Several smaller teams have spread out across Eugene to continue working these service restorationsFind Out More
In our ongoing efforts to make more information available to customers, we want to share a new tool: the Power Outage Map. The map, accessible at eweb.org/outage, provides the general location of a power outage within EWEB’s service area, along with various details that will emerge as field technicians investigate the cause and determine repair strategies.Find Out More
In partnership with the Bethel School District, we’ll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a “FILL UP at the Farm” grand opening event. A key component of EWEB’s ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
We’re fortunate in Eugene to have an abundant supply of clean, healthy drinking water. But the crisis in Salem is yet another reminder of the need to plan and prepare for a water emergency.Find Out More
As a public utility, it is important for EWEB to be open and transparent with our customer-owners about how we are performing. We put together a Report to Customers looking back at the key events, accomplishments and challenges of 2017.Find Out More
If you have a 72-hour emergency kit and a disaster plan for your family, then you have a great start on emergency preparedness. Here are some New Year’s tips to help you take the next steps to be ready for whatever 2018 may bring.Find Out More
Whether it's ice or snow, windstorms ... or squirrels, you should know what to do when the power goes out.Find Out More
Getting the family together for Thanksgiving dinner? Take some time to talk about emergency preparedness.Find Out More
EWEB is interested in renewable hydrogen because of its potential to help decarbonize energy sectors and provide resiliency in the event of a large-scale disaster in the Northwest. Earlier this month, the utility hosted a Hydrogen Roundtable that was organized by Congressman Peter DeFazio's office. The event showcased a Hydrostar solar-power electrolyzer and a Toyota Mirai, a hydrogen fuel cell passenger vehicle.
In spring time here in the Pacific Northwest, we often find ourselves with an oversupply of low cost, carbon-free hydro and wind energy. With no market for the energy, power generators are turned off, resulting in a lost opportunity for carbon-free energy, and hurting the economics of these green projects.
At other times of the year, typically mid-winter for heating loads and late summer for cooling loads, energy demand exceeds supply and generators run at capacity. Sometimes even that isn't enough, and utilities like EWEB import electricity into our region, largely from coal and other carbon-intensive resources located to our east. Most of EWEB's electricity-linked carbon footprint comes from purchases made by Bonneville Power Administration during these periods.
In order to decarbonize the energy sector and address the climate crisis, utilities need a way to capture excess energy and save it for when it's needed. While solar and battery storage systems are great for short-term daily cycles, deep decarbonization requires long-term energy storage that can bridge across the seasons, and function in different energy sectors, such as transportation.
Enter renewable hydrogen.
Using excess renewable power generated when wind, water and solar are plentiful, electrolyzers split water molecules into hydrogen and oxygen. Hydrogen produced from this process can be stored for future use, to help address the winter heating or summer cooling peaks, when capacity might be an issue, and it can be turned back into electricity if needed. It can also be used in the natural gas system, as a transportation fuel and as industrial feedstock for making fertilizer.
There are additional benefits to renewable hydrogen from a resiliency standpoint. Following a large scale regional disaster, the Southern Willamette valley might find itself isolated and on its own for a period of weeks or even months. Renewable hydrogen fuel cells can operate water pump stations and emergency drinking water wells. And because fuel cells are roughly twice as efficient as internal combustion engines, they can operate for significantly longer periods without refueling, compared to standard emergency generators.
The green hydrogen market is still in its infancy, especially in the Northwest. While hydrogen vehicle fueling stations can be found in California and in British Columbia, there are none in the area between. But EWEB is participating in renewable hydrogen discussions and partnerships because we see both the need and the potential.
In 2018, EWEB joined the Renewable Hydrogen Alliance as a founding member to further explore and facilitate opportunities for the advancement of hydrogen's development as an alternative fuel. EWEB is now one of eight utility members in RHA, with the others being Douglas County PUD, Fortis BC, Klickitat County PUD, Northwest Natural, Tacoma Power, Puget Sound Energy, and Portland General. EWEB plans to continue hydrogen development discussions with others in the region as the technology matures.
If you are interested in learning more about renewable hydrogen and its potential uses here in the Pacific Northwest, listen to a recording of the Aug. 1 Hydrogen Roundtable. The roundtable, which kicked off with remarks by General Manager Frank Lawson and Congressman DeFazio, included speakers from EWEB, Northwest Natural Gas, Oregon State University, the Columbia-Willamette Clean Cities Coalition, Toyota and the Renewable Hydrogen Association (RHA).
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.