Electric Service Upgrade Assistance Program


Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.

For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.

Considering a new electrical service or upgrade?

EWEB has a program for customers who need financial assistance with a service or upgrade. If you qualify, you may be eligible for the following:

Residential customers: up to a $20,000 zero-percent interest loan
Commercial customers: four-percent interest loan

Examples include:

  • Replacement of main electrical panel or meterbase due to load growth or failure.
  • Replacement of underground service lateral conductors that do not meet current specifications.
  • New services that require EWEB infrastructure to be installed or modified.

Program eligibility

  • Land or homeowners who are EWEB electric customers.
  • We require a program application with the land or homeowner's signature.

  • Loan approval is based on your EWEB credit history and credit report.  Loan amounts may vary based on approval credit.

  • The program requires a licensed, insured and bonded contractor (electrician) to do the work.

Get started

Return the signed Electric Service Upgrade Program Application and the Loan Application using one of the options below.

EWEB: Customer Solutions
P.O. Box 10148
Eugene, OR 97440-2148

Email: ems.answers@eweb.org