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We want to provide customers with better service, build a more resilient community and create a cleaner energy future.
As a part of acheiving these goals, we will upgrade our electric and water meters to smart meters by the end of 2021.
Your water smart meter can help protect your property by detecting water leaks, saving you money and hassle. Your electric smart meter will automatically notify us if your power goes out, helping us respond faster to restore power after an outage. It can also help prevent future outages by giving our staff better insight into the performance and health of the electrical system.
Customers with smart meters will have the benefit of remote meter readings. You will no longer need to provide a meter reader access to your property each month. Stopping, starting or transferring your utility service is also made simpler with smart meters. In many cases, we won't have to send an EWEB representative to your home or business.
Smart meters are a tool for more choice, convenience and control. In the future, you will be able to make informed choices about how and when you use water and electricity in your home or business by reviewing detailed usage data and setting up usage alerts to better control your bill.
They will also allow EWEB to offer flexible pricing plans to match customer budgets, lifestyles and needs. And as systems are developed, we will also be able to provide new payment solutions that give customers more choice over how and when to pay bills.
These products and services will be developed in coming years. We will let you know more about products and services as they are developed.
A power grid and water distribution network is what makes it possible to deliver electricity and water to your home or business. The system of power lines, substations and transformers provides on-demand power to you for everyday use. Likewise with a water distribution system and the network of reservoirs, pump stations and water mains.
A lot has changed since EWEB first began providing the community with electricity and water over 100 years ago. We are working on modernizing our power grid and water distribution system to create more resilient and efficient systems, which will help our community respond and recover in the event of a disaster. A part of this initiative is replacing the meters at the homes and businesses we serve with new smart meters.
Smart meters will give EWEB greater visibility into the system, allowing us to pinpoint outage locations and enabling repair crews to restore services faster and at lower cost.
EWEB has a long history of conservation and environmental stewardship, and we are fortunate to have one of the cleanest power portfolios in the nation, with almost no electricity sourced from fossil fuels.
Consistent with the values of our customer-owners, we're always looking to innovate, improve and further reduce our impact on the environment. Smart meters and the smart grid can reduce emissions of climate-disrupting greenhouse gases by:
The ability to synchronize our power supply with customer demand will help keep generation and distribution costs down. Smart meters help us better project how much power we need at any given time so we can make infrastructure and power supply investments that align with our affordability initiative.